Privacy Policy
Last updated: February 23, 2026
Pravastu ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform (website and mobile applications).
1. Information We Collect
a) Information You Provide
- Account information: Name, email address, profile photo (via Google Sign-In).
- Phone number: If you choose to verify your phone number.
- Listing content: Photos, descriptions, and pricing of items you list.
- Messages: Communications with other users through our messaging system.
b) Information Collected Automatically
- Location data: Your approximate location to show nearby listings. We use city/area-level location, not precise GPS coordinates in public-facing features.
- Device information: Device type, operating system, and app version for troubleshooting and compatibility.
- Usage data: Pages viewed, features used, and interaction patterns to improve the platform.
- Push notification tokens: To deliver notifications on mobile devices (with your permission).
2. How We Use Your Information
| Purpose | Data Used |
|---|
| Show nearby listings | Location data |
| Enable communication between buyers and sellers | Account info, messages |
| Send notifications about your listings and messages | Push tokens, account info |
| Prevent fraud and enforce community guidelines | Account info, usage data, content |
| Improve the platform | Usage data, device info |
| Content moderation | Listing content, messages |
3. Content Moderation
We use automated systems (including AI-based moderation) to review listing content and messages for violations of our community guidelines. This helps keep the platform safe for all users.
4. Information Sharing
We do not sell your personal information. We may share data in the following limited circumstances:
- With other users: Your name, profile photo, and listing details are visible to other users. Your exact location and email are never shared with other users.
- Service providers: We use third-party services for authentication (Google), cloud hosting (AWS), crash reporting, and analytics. These providers process data on our behalf under strict confidentiality agreements.
- Legal requirements: We may disclose information if required by law or to protect the safety of our users.
5. Data Storage and Security
- Your data is stored on secure servers hosted by Amazon Web Services (AWS) in India.
- We use encryption in transit (HTTPS/TLS) for all communications.
- Access to user data is restricted to authorized personnel only.
- We regularly review our security practices to protect your information.
6. Your Rights and Choices
- Access and export: You can request a copy of your data through the app settings.
- Correction: You can update your profile information at any time.
- Deletion: You can delete your account and all associated data through the app settings. Account deletion is permanent and cannot be undone.
- Location: You can control location permissions through your device settings.
- Notifications: You can manage push notification preferences in the app and through your device settings.
7. Data Retention
We retain your data for as long as your account is active. When you delete your account, we delete your personal data, listings, and messages. Some anonymized usage data may be retained for analytics purposes.
8. Children's Privacy
Pravastu is not intended for users under 18 years of age. We do not knowingly collect information from children. If we learn that we have collected data from a child, we will delete it promptly.
9. Cookies and Tracking (Web)
Our website uses essential cookies for authentication and session management. We do not use third-party advertising cookies or cross-site tracking.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes through the app or email. Continued use of the platform after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, contact us at:
support@pravastu.com